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Total Cost of Ownership
An important aspect of choosing a rugged device for your business is recognizing how
the product features, such as productivity capabilities and safety elements, will
protect the investment over the lifespan of the devices. Over time, device
performance can seriously affect the overall performance of the business and the
return on investment.
End users of Airo devices are interested in, among other things, increasing
productivity, which has measurable value in revenue, customer satisfaction, and
market share. Costs incurred through device down-time are important to include
when building a business case for purchasing handheld hardware.
These costs are far reaching, affecting not only the direct user, but also the
entire organization, from those who support the failed devices to those who must
work around the failure.
The expected failure rate of commercial devices compared to rugged devices can be
as high as four to one. An industry study found that downtime for mobile workers using
commercial devices can be as much as 48% higher than for rugged users. It would make
sense, then, that the overall value of a rugged device is much higher than a
commercial device.
Evaluating costs can be achieved by developing a Total Cost of Ownership (TCO) model.
The TCO includes all costs associated to the device over its' lifespan, from
acquisition to disposal.
Based on a TCO model developed by leading industry experts, investing in rugged
devices can mean a net gain of almost $30,000 when comparing to commercial devices.
All of this information provides businesses with a simple answer: Airo devices offer
a greater return on investment while adding value to the business.
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